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Custom Messaging

Using Custom WWW Responses

 

The WWW responses are returned to your customer when a transaction is successfully processed. You may have as many WWW responses as you wish -- each response can be up to 10,000 characters long. Since the responses will be returned to your customers via their web browser, the responses need to be written in a format that can be displayed as a web page.

  1. Establish the reply names for your WWW responses. If you already have WWW reply names established for ITPS 1.3, the same reply names will be available for you on 2.0. If you wish to change or add reply names, you will need to tell your client account manager that you want to have additional reply names established for your WWW responses.

  2. Use your Custom Message Utility to enter the html code for the response web page. Choose the "WWW" reply type, and the reply name that you wish to enter. Remember that the response web page will be served from the Kable system, so be sure to use absolute paths for all of your links and images.

  3. Use the iResponse tag to associate the reply name with the web page. For example, if you wanted to return a WWW response page called "New Offer", and your four character publication description was "DEMO", your iResponse tag would read:

    <input type=hidden name=iResponse value="DEMO.New Offer">

  4. Use the double-bar substitution method to dynamically populate your response page. Remember that you must collect the field on your web page in order to have it available for substitution on your response page. The exception is the Inquiry order type, which has available some mainfile fields from a successful lookup.