Index Order Types Responding to Your Customers Overview Success Missing Info Errors   Custom Messaging Securing Your Web Pages Secure Secondary Posting Tags FAQs

Responding to Your Customers     System Generated Web Responses: Success If you are not using custom messages, ITPS will respond to your customer's successful transaction submission for you, acknowledging that his/her web form has been received . The bold and highlighted items are the fields that the system generates. The system generated success screen looks like this: For New Orders: For Customer Service Requests: Notice that when you put your mouse button on the highlighted text, "Your_Text_Linked_To_Your_Page" that the link information (the location of the page that the browser will take you to when you click on the highlighted text) appears in the bottom left hand corner of your browser frame: For this example, you should see the text "http://absolute_path_to_your_page" appear. An absolute path is the formal address of a web page, beginning with http://. Sometimes you will see what is called a "relative path" used for link information. A relative path is a shortcut to the page you are linking to, and doesn't begin with http:// -- it might be just the name of the page. A relative path can be used when the page that you are linking to is on the same web site as the page you are linking from. In the case of the system generated response pages, the page you are linking to will be on your web site, and the page you are linking from is on Kable's web site, so you must use the absolute path. Here is a list of the substitutions that the system generated responses perform: Your_Business_Name <input type=hidden name=iCompanyName value="Your_Business_Name" Your_Text_Linked_To_Your_Page <input type=hidden name=iReturnURLText value="Your_Text_Linked_To_Your_Page" http://absolute_path_to_your_page <input type=hidden name=iReturnURL value="http://absolute_path_to_your_page"