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Secure Secondary Posting

 

Troubleshooting Your Secure Secondary Posts

 

If you encounter a problem with your Secure Secondary Post, please contact us.

The following are common problems with Secure Secondary Posting:

Problem Cause
Not receiving any posts for a destination Use the Secondary Posting Reporting application to check that the DIN on the html page corresponds with the destination you are monitoring
All posts going to a destination are receiving "Page cannot be displayed" or "Location not Found" Check to make sure that the receiving program can be accessed and is executable
All posts going to a destination are receiving "Server not found" errors Contact us to verify that the URL for the DIN is correct.
The Secondary Posting Reporting application shows a status of "Successful" but transmissions were not received by the destination CGI Check the text of the returned messages from the application. An application can return an error message after ITPS has received confirmation that the transmission was received.