Multiple Gift Processing

The Multiple Gift Recipients Enhancement will allow subscribers to enter multiple gift recipients. From a gift order, the donor will be able to enter the recipient data and specify that he/she has additional recipients. If additional recipients are specified, ITPS will provide a data entry screen to collect the next recipients data. This process will repeat for up to 50 recipients. When the donor indicates that he/she is finished entering recipient data, a confirmation screen will appear that displays the donor's information, each of the recipients and the total dollar amount of the order. The confirmation screen includes options for the donor to add or remove recipients and indicate the need to modify a recipient's or their own data. When information has been altered from the confirmation screen, another confirmation screen will be displayed indicating those changes. The donor will be able to include a hardcopy gift salutation with their gift recipient orders provided the client is set up on GCS (Gift Card System). A salutation allows the donor of a gift order to enter a short personalized message (Max length - 38 characters). This message is sent to the donee on a gift card. The client will have the option to customize all pages that are involved in the multiple gift screen flow. This is the mechanism that a client would use to institute 'tiered pricing' where a discount is given for subsequent donees. A successful account inquiry will return all trailers that are associated with the donor's record. Following an inquiry, the donor will be able to renew each gift recipient. Multiple Gift transactions will be reported via Volume Reporting and will be automatically fed to the BaRTS system for billing.

 

Checklist

• Publication must be set-up on ITPS. If not, submit an ITPS set up packet to the Cent-Job Tickets for SE inbox.

• If the client is capturing email addresses on their web page, they must be set up on XDB. If not, submit an XDB set up packet to the Cent-Job Tickets for SE inbox.

• Refer to the Web Developers Guide for a listing of all required tags.

• If using default pages, publication specific tags must be included on the initial entry page, please refer to theWeb Developers Guide for further information.

• If using default pages, the client must pre-select the term/amount for the donor, so that the term/amount information is passed to each subsequent recipient.

• Contact the Circulation Director to insure that the subtype is being assigned correctly based on the client assigned gift season.

• Confirm type of Gift Card System being used.

• GiftType Tag - During the Christmas gift giving season, you may wish to default the 'GiftType' to "Christmas", but allow the subscriber to change to "Non-Christmas" if necessary. After the Christmas season, you may wish to default the 'GiftType' back to "Non-Christmas".

Q: What types of reports will be available to track Multiple Gift transactions?

A: Reporting for Multiple Gift transactions will be available through Volume Reporting. ITPS has been modified to allow reporting based on copysubs as well as orders.

Q: Is there anything special that I need to do or have the client do in order to accept salutations with a gift order?

A: If your client wishes to accept salutations with their gift orders, they must be registered in the gift card system (GCS).

Q: What if the client wants to provide subscribers with 'tiered pricing' on their gift orders?

A: Through the use of custom pages, a client can control the term/amount of each recipient's order.

Q: Does Kable provide default pages that my client can use so that they do not have to build all of the response pages? Do these default pages provide 'tiered pricing'?

A: Yes. There are default pages that will be returned if the client does not wish to customize their own pages. However, they must still create the initial entry page with the publication specific information.

No. Tiered Pricing is not supported via the default ITPS pages. The client must code a pre-selected term/amount on the donor record to pass the term/amount fields to the subsequent recipients. See example below.

<INPUT TYPE=RADIO NAME="Term" VALUE="22@25.00" CHECKED>22 issues (1 year) for only $25.

<INPUT TYPE=RADIO NAME="Term" VALUE="44@45.00">44 issues (2 years) for only $45.

Q: How many recipients can a donor include on their gift order?

A: There is a maximum of 50 recipients that may be entered per gift order transaction.

• Default ITPS response pages are built primarily for the use of clients that are using the GCS (Gift Card System). These pages include a salutation field for subscriber input, which will only output to the GCS system for hardcopy gift cards.